AI-POWERED OMNI-CHANNEL PLATFORM

Privacy Policy

Mailpott Digital Marketing SaaS | Last Revised: Jan 5, 2026

Welcome to Mailpott. We operate an AI-driven omni-channel marketing suite. This policy details our commitment to protecting the data of our users and their end-customers across all communication channels including WhatsApp, Email, SMS, and Voice.

1. AI Data Processing Disclosure

How we use AI: Mailpott utilizes Artificial Intelligence and Large Language Models (LLMs) to provide automated chat responses, sentiment analysis, and campaign optimization.

We do not use your private business data to train "Public" AI models.
AI processing is used solely to generate content, summarize interactions, and improve your marketing ROI.
Personal Identifiable Information (PII) is minimized before being processed by AI logic.

2. Omni-Channel Data Collection

To provide a unified dashboard, we collect data across multiple touchpoints:

WhatsApp/SMS/Voice: Phone numbers, message content, and delivery logs.
Email: Recipient addresses, open rates, and click-through data.
Identity: Business registration details (CAC/TIN) for regulatory compliance.

3. Our Infrastructure Ecosystem

Mailpott integrates with industry leaders. By using our platform, you acknowledge data processing by:

Meta Platforms, Inc: For WhatsApp Business API services.
Twilio Inc: For cloud-based SMS, Voice, and WhatsApp infrastructure.
AI Providers: We may use secure API endpoints (e.g., OpenAI, Anthropic, or Google Vertex AI) to power our "AI Brain" features.

4. Compliance (NDPA 2023)

We strictly adhere to the Nigeria Data Protection Act (NDPA) 2023. We implement "Privacy by Design," ensuring that your AI-generated marketing remains compliant with local and international spam laws.

Data Protection Officer

Candlewood Concept
572 Ikorodu Road, Kosofe Ketu-Mile12 Lagos, Nigeria
Email: admin@mailpott.com